Pre-Screen Criteria
What we confirm on every product liability lead
- Product identified by name and manufacturer where the claimant has that information.
- Defect type documented — manufacturing defect, design defect, or failure to warn.
- Product was used as intended at the time of injury — intended use confirmed.
- Injury with medical treatment confirmed — ER visit, hospitalization, or ongoing care.
- Product still in possession where possible — evidence preservation noted in the lead record.
- Not part of an existing class action or MDL (routed separately if mass tort docket applies).
- SOL verified — product liability SOL may differ from standard PI SOL per state.
- Not currently represented — confirmed before the lead leaves our system.
Why Specialist Qualification
Why product liability leads need specialist qualification
Product liability cases fail at intake more often than any other PI sub-type because the elements are harder to establish on a first call. The claimant must be able to identify the product, the defect theory must fit the injury, and the product should ideally still be in the claimant's possession for evidence preservation. A claimant who calls and says “something broke and hurt me” is not a viable product liability lead until the product is identified and the defect theory is framed.
Our pre-screen confirms the product name, manufacturer where possible, and the specific defect theory before delivery. If the case is actually a mass tort docket — Roundup, hernia mesh, Ozempic, NEC Formula — it is routed separately to the appropriate docket intake, not delivered as a generic product liability lead. Your intake team receives individual-claim product liability leads that already have the elements framed.
Lead Delivery
How leads arrive in your CRM
Every product liability lead arrives in your CRM in under 15 seconds with the full qualification record — product name, manufacturer, defect type, intended-use context, injury severity, evidence preservation status, SOL days remaining, and representation status.
Your intake team reads every qualification field before making the first call — not after. Run your numbers with our cost-per-retainer calculator, or read the full pipeline breakdown.
Delivery Standards
How every lead arrives and what stands behind it
Every lead passes through four verification steps before delivery. Targeted acquisition drives intake traffic only from people who match your stated criteria. The form pre-screen documents SOL, liability, injury severity, and representation status. OTP phone verification confirms the number is real, active, and in possession of the claimant — not Google Voice, not a disconnected line, not a wrong number. Exclusive delivery places the lead into your CRM inside 15 seconds, locked to your firm ID with a permanent delivery timestamp.
Exclusivity is contractual, not verbal. Your client agreement contains a binding exclusivity term — every lead is sold to exactly one firm and there is no operational path for us to re-deliver it. TrustedForm certificates and Jornaya lead IDs travel with every lead as an independent consent audit trail, timestamped outside our own delivery system. The 48-hour credit exchange is written into your agreement as a contract term, not a return policy: expired SOL at delivery, liability that clearly does not hold based on pre-screen facts, case type mismatch, or represented-at-delivery all qualify without additional documentation. Your intake team’s assessment is sufficient.
Coverage runs in 38 states. Pricing is per qualified lead — no retainer, no setup fee, no monthly commitment. Volume can be paused or reduced with 30 days notice without penalty. Auto-connect puts your intake team on the phone with the claimant within 60 seconds of delivery, which is the single largest lever on contact-to-signed-retainer conversion in every vendor benchmark we have run. Firms routinely report 18–23% close rates on identical leads simply by moving first-call contact from 5 minutes to 60 seconds.
Read the full pipeline breakdown for operational detail on each verification step, or run your numbers with the cost-per-retainer calculator before booking a call.
Frequently Asked Questions
- Individual-claim product liability leads are priced at $275–$295 per qualified lead. Mass tort dockets (hernia mesh, Roundup, Ozempic, NEC Formula) are priced separately on the mass tort leads pillar. Volume tiers activate at 50+ leads per month. No retainer. No setup fee. No monthly commitment.
The Arrangement
No retainer. No setup fee. No monthly commitment.
Start receiving verified leads in 5–7 days. One firm per case. Every lead OTP-verified. Credit exchange written into your client agreement.