Pre-Screen Criteria
What we confirm on every nursing home abuse lead
- Facility name and location confirmed — skilled nursing, assisted living, or memory care.
- Type of abuse confirmed — physical, neglect, financial, medication error, or wrongful death.
- Victim is a facility resident, not a day-care or outpatient visitor.
- Incident timeline established — ongoing pattern versus single incident.
- Medical documentation of injury or neglect referenced — APS report, hospital records, or facility records.
- Elder abuse SOL verified per state — California Elder Abuse Act (WIC § 15600) runs 2 years.
- Claimant is the victim, a family member, or a legal representative of an incapacitated resident.
- Not currently represented — confirmed before the lead leaves our system.
Why Specialist Qualification
Why nursing home abuse leads need specialist qualification
Nursing home cases are different from standard personal injury in three ways that matter at intake. First, the claimant is often not the victim — the victim may be incapacitated or deceased, and the claimant is an adult child, spouse, or legal representative. Second, many states have dedicated elder abuse statutes with their own SOL, evidentiary standards, and damages structures separate from standard PI. California's Welfare and Institutions Code § 15600 is the most prominent example, allowing enhanced damages and attorney fees. Third, the defendant is usually a corporate facility, often a subsidiary of a national chain with layered insurance coverage.
Our pre-screen confirms the facility name, the specific abuse type, the claimant's relationship to the resident, and whether an Adult Protective Services report has been filed. Your intake team sees the basis for statutory elder abuse claims versus standard negligence before the first call, so recovery strategy is decided at first contact.
Lead Delivery
How leads arrive in your CRM
Every nursing home lead arrives in your CRM in under 15 seconds with the full qualification record — facility name, abuse type, timeline, medical or APS documentation referenced, claimant relationship to victim, elder abuse SOL status, and representation status. TrustedForm and Jornaya consent events travel with the lead.
Your intake team reads every qualification field before making the first call — not after. Run your numbers with our cost-per-retainer calculator, or read the full pipeline breakdown.
Delivery Standards
How every lead arrives and what stands behind it
Every lead passes through four verification steps before delivery. Targeted acquisition drives intake traffic only from people who match your stated criteria. The form pre-screen documents SOL, liability, injury severity, and representation status. OTP phone verification confirms the number is real, active, and in possession of the claimant — not Google Voice, not a disconnected line, not a wrong number. Exclusive delivery places the lead into your CRM inside 15 seconds, locked to your firm ID with a permanent delivery timestamp.
Exclusivity is contractual, not verbal. Your client agreement contains a binding exclusivity term — every lead is sold to exactly one firm and there is no operational path for us to re-deliver it. TrustedForm certificates and Jornaya lead IDs travel with every lead as an independent consent audit trail, timestamped outside our own delivery system. The 48-hour credit exchange is written into your agreement as a contract term, not a return policy: expired SOL at delivery, liability that clearly does not hold based on pre-screen facts, case type mismatch, or represented-at-delivery all qualify without additional documentation. Your intake team’s assessment is sufficient.
Coverage runs in 38 states. Pricing is per qualified lead — no retainer, no setup fee, no monthly commitment. Volume can be paused or reduced with 30 days notice without penalty. Auto-connect puts your intake team on the phone with the claimant within 60 seconds of delivery, which is the single largest lever on contact-to-signed-retainer conversion in every vendor benchmark we have run. Firms routinely report 18–23% close rates on identical leads simply by moving first-call contact from 5 minutes to 60 seconds.
Read the full pipeline breakdown for operational detail on each verification step, or run your numbers with the cost-per-retainer calculator before booking a call.
Frequently Asked Questions
- Nursing home abuse leads are priced at $295 per qualified lead. These cases require additional pre-screen depth due to elder abuse statutes, incapacitated victims, and chain facility defendants. Volume tiers activate at 50+ leads per month. No retainer. No setup fee. No monthly commitment.
The Arrangement
No retainer. No setup fee. No monthly commitment.
Start receiving verified leads in 5–7 days. One firm per case. Every lead OTP-verified. Credit exchange written into your client agreement.